In accordance with Law, we informs consumers that they may lodge an objection to the dissatisfaction with the purchased product or the service provided in writing at our office , and without delay, in writing, will be acknowledged receipt of this objection. An objection can also be filed by post at the address of the trades office or by e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.

The response to the written complaint of the consumer will be given in writing no later than 15 days from the date of receipt of the complaint so please give us your objection response address.